Notes from the Consultant’s Jungle

Entries from March 2008

My Kingdom for a Nice (big) Raised Floor!

March 22, 2008 · Leave a Comment

citizens_and_kings_03_300.jpg

‘Ever notice how difficult it is to find good data center space today?  It wasn’t all that long ago that I recall walking through (seemingly) acres of raised floor in mostly vacant hosting centers, being courted by the local sales team to place my infrastructure in their space. 

What a difference a few years makes.  Today, it’s a Seller’s market when it comes to raised floor space.  The market is especially tight if you’re looking for larger amounts of contiguous space.  If you’re looking to plant, say 10,000 or 20,000 square feet of racks at a collocation provider today,…. Fa-get-a-bah-dit (well, almost).

 

 

 

 

 

 

There’s an additional complication though.  Besides looking for a quantity of IT space, enterprises today are also interested in Tier-3 or higher space.  Hosting customers want the extra “9” in the availability number, and so to their Customers.  If a higher Tier rating is required in your search, the pool of candidates is likely limited to those facilities constructed over the past few years.

 

 

 

Let’s not forget too, the cost component that I sometimes call “The Infrastructure Tax.”  Hosting providers have had to find a way to pass on the (steeply) rising cost of power and cooling to their customers.  In Atlanta where my office is located, power is still relatively cheap, but in other parts of the world where we serve our Clients, the cost of power and the margins applied by the hosting provider can be quite hefty.  In some cases, the all-in expense of using a collocation provider can compete with a build/own approach from a 5-year ROI perspective.

 

 

If you’d care to share your recent experience with finding high-Tier collocation space in your part of the world I’d be delighted to hear about it.

 

Categories: Data Center
Tagged: ,

Skills for Success in the (early) 21st Century

March 15, 2008 · 1 Comment

A very good friend of mine, Vaughan Merlyn, operates a blog called IT Organization Circa 2017. If you’ve not had the chance to visit it, I suggest you take the time to do so. Vaughan is a very insightful and clear thinker. In addition, he is a rock musician extraordinaire. In one of his blog entries, Vaughan talks about his experience at a Rock n Roll fantasy camp, and his observation that so many of these accomplished artists have another side of them that might not be as well recognized but still is very accomplished never the less. John Entwistle of The Who (who’s cartoons have been widely acclaimed) is one of several examples mentioned in that post. Vaughan uses this observation to ask about the balance of skills necessary for professional success in the coming years.

While far from an accomplished musician, I have several parallel careers as well. One of those is my 25+ year career as a technologist, consultant, IT leader. Another parallel profile of mine is as a visual artist (painting and sculpture). Those that know me first as either one or the other are surprised to learn of the other side of myself, and often remark at how distinctly different these to pursuits are. I would counter though, that they’re not different at all but rather very much the same. Reflecting on my own thought process, I realize that whether approaching an engineering assignment or creating a painting, my process of thinking and perceiving is exactly the same. It’s a process of conceptualizing, recognizing, processing, and progressively bringing into focus. I will bet that this is the case for more and more people you know and come to recognize in this way.

the-who-album.jpg

I think that the ability to blend analytical and abstract thinking is something very necessary for successful management of business today. Further, I think that this ability is becoming more common rather than less so, contrary to intuitive reasoning. If I can burden you with a bit of rumination, let me share with you why I think this is so.

Since the 1800’s there’s been talk about the distinct strengths of the right hemisphere and left hemisphere of the human brain (referred to in pop-psychology as Lateralization). We’ve come to understand that (in general) the left side of the brain is very adept at analytical thought and the right side is very adept at abstract thought. That is, a person in the engineering, scientific, or financial fields was stereotypically recognized as being very left-brained, while a musician, artist, or someone in a very creative role was said to be very right-brained. Those that showed a “balance” in their thinking, those able to dance on both sides of the fence, those that draw from both sides of the brain were often called your “Renaissance Persons” (‘like that PC term?). This may indeed have been the trend in the population at large, but I will posit for your consideration that this is changing very fast. Call it an evolutionary step, an adaptation, or a defensive coping mechanism, human beings are changing in fundamental ways that impact the way we work, play, create, and socialize.

You’re no doubt familiar with works such as “The Age of Speed” and other writings that shine a light on the exponential pace of the times we occupy. Time is indeed accelerating. We are both pushing it as well as being swept by it. With a little reflection, I think one can recognize distinct changes within ourselves that support my claim of change within us.

I can remember in 1981 (not at all long ago, and The Who were already well along in their career) when I was asked to evaluate a group of PC’s from a variety of manufacturers for use in the company I then worked for. These were the first commercially available PCs, and the beginning of that emerging product market. I can recall thinking to myself, “there is no use for one of these either on my desk or in my home.” Yes, this was one of thousands of my predictions to fall off target but just think of where we are today in this regard. It’s barely imaginable to consider writing a document, doing analysis, or most anything else without a computer of some type. What day goes by without email?… and it’s easily argued that we are now in the twilight of the usefulness of email as more immediate forms of communication proliferate (just ask any 9-16 year old). Our circles of dialogue 25 years ago consisted of our immediate group of co-workers. That is, the group directly in physical proximity to us in our place of work, and who were basically thinking the same thoughts as we were at the time. Today, our thoughts are influenced by an enormous and simultaneous multiplicity of media channels. Our circle of dialogue is far beyond our group of co-workers. It’s common now to have an intimate dialogue with numerous people one is “connected with” even though you may never have laid eyes on them in physical proximity. The fact is (my postulation) that our thought processes are more complex both in terms of the degree of connectedness and the immediacy of those connections than ever before. This is somewhat enabled by communication and media technologies available to us, but also driven by communication and media technologies created out of necessity because of the demands of our brains. It is my opinion that this change and degree of connectedness,… the degree of co-creation,… the degree of co-thinking is not only accelerating but is becoming a part of our collective DNA, if you will. For evidence, have a look at the way our children navigate work, play, art, athletics, and social life. For them, it’s all connected and naturally navigated in a way other generations can barely understand.

At the risk of losing the train of thought (because while our brains are certainly evolving, mine is still very very small) I’ll bring this around to your point about necessary talents for professional success. All dimensions of Business thought (those streams of consciousness that contribute to the collective forward progress of the firm) are certainly merging. This has been given more buzzword definitions than one can shake a stick at. Successful businesses adapt to this simultaneous processing of hard and soft information and demonstrate speed and agility in the delivery of product to meet the (also increasingly dynamic) demand. The “consummate professional” will need the same morphing of synaptic connections to creatively and skillfully navigate the business climate where all dimensions must be simultaneously solved. This requires, to use trite terms, a well rounded and multi-dimensional individual.

In other words, we all will have to use our left, right, and middle brains to be successful through the years ahead. Luckily, the emerging generation is good at it (and thankfully they still listen to The Who).

Categories: Business · General
Tagged:

Electronic Contact Lenses

March 14, 2008 · 1 Comment

electronic-contacts.jpg

I’ve noticed a few articles in the news about contact lenses that put directly into your field of view things like Heads Up Display functionality, computer screen output, and can potentially deliver things like zoom and night vision capabilities.  A few links to articles are shown below:

 http://www.eetimes.com/news/latest/showArticle.jhtml?articleID=205916535

http://www.gizmag.com/electronic-contact-lens-promises-bionic-capabilities-for-everyone/8689/

http://gizmodo.com/346164/electronic-contact-lenses-give-future-you-crazy-eyesight-heads+up-display

There is truly some opportunity for communication acceleration here.  At a very utilitarian level, this could take multitasking to a new level not seen since Blue Tooth freed our hands while talking on the phone.

- Always-on business dashboards

- Take your NOC with you

- Web conferencing anywhere

- Man-in-the-Middle white boarding

- Location or context-based consumer marketing

- and on and on

What ideas do you have for such a technology?

How we power these things is still a mystery to me.

Categories: Disruptors
Tagged:

Who’s using Electronic Social Networking Sites?

March 13, 2008 · Leave a Comment

clutter-clutter-by-clayton-brothers.jpgclutter-clutter-by-clayton-brothers.jpgOne day, while updating my myriad of profiles on the Electronic Social Networking sites that I use, I stepped back and recognized what an odd problem this is that I have to manage content on several different sites just because I use different ESNs for different purposes.  Since I’m one person that lives in several different skins, and because I’ve yet to find an ESN tool that well represents all sides of me, I continue to put myself through this administrative headache.

clutter-clutter-by-clayton-brothers.jpg

I began to wonder to what extent I’m alone with this problem.  Using the feature on LinkedIn that allows you to post a question out to the user community, I solicited feedback from other users about what sites they’re using, what they’re using them for, and which, if any, they especially like.  I share the results of this with you below.

I received a fairly healthy response to my question, and looking at the responses gathered I can separate them into three groups:

ESN as a Rolodex 

The first group is the users who are using ESNs as rolodexes.  These users said that they use a small number (one or two) sites for this purpose, and are more or less hoping for a return in the form of job offers or business development opportunities.  This group of users also seems to see more value in the quantity of “connections” or “contacts,” rather than the quality of the contact or the depth of relationship with them.  These people are fishing in cyberspace. 

Business Value 

The second group is looking for business value from ESNs, but are not quite sure they’re getting it yet.  These people are conscious about the quality of their contacts (while exactly what “quality” means to one person may differ slightly from the next).  They are not contact collectors, and frequently refuse connection requests from other users if they don’t know them well and/or if they see them as insufficient value.

 Unrealized Potential 

The third group is comprised of users who are contemplative and skeptical about the real value available through present-day ESNs.  Like the second group, they are mindful of quality of connections over quantity.  They are even more apt to decline or ignore invitations to connect because they just don’t see it as that important to either party.  Interestingly, this group also offered the most insightful feedback and suggestions on how ESNs could be improved to deliver true value.

Credit for the illustration used with this post goes to Clayton Brothers.

Categories: Web 2.0
Tagged: ,

Social Networking Sites

March 13, 2008 · Leave a Comment

Electronic Social Networks are something in which I have a very strong interest. Popular examples of what I’m referring to as an “ESN” are LinkedIn, Plaxo, MySpace, et. al. I’ve been a user of several of these (and one in particular) for quite some time. As new ESN’s have emerged over the years, I’ve been drawn into a presence on others as well (‘said another way, I’ve been sucked into subscribing to a new service because a friend or contact fed their address book into the site, which caused me to be drawn in as well).

outside-innovation-collaboration.jpg

The growing number of these sites, and the divergence and convergence of use cases among them are a source of interest for me and the early roots of my exploration of this space. Beyond that though, I see a huge potential in this technology. For one thing, I see a potential for ESN’s as an accelerator of business processes through the facilitation of collaboration and immediacy of communications that these tools offer. I also see a potential for broad social benefit, through the opportunity to consolidate and amplify streams of thought, and through the amplification of innovation and creativity through collaboration.

As I share some of my thoughts, observations, and collected information on this topic, I welcome any thoughts and observations you’d care to share as well.


Categories: Web 2.0
Tagged: ,

I love the work I do for my Customers

March 13, 2008 · Leave a Comment

I am passionate about the work that I do for my Customers. I work as an IT/Business consultant, for medium to large companies across a variety of vertical markets. Though each of my Customers has unique businesses and unique concerns, in all cases there is a need to progressively and opportunistically close the alignment gap between the business and IT.

We live at a time in which the underpinnings of IT services are, or are on the path to be, commodities. Thank goodness for open standards and mature governance frameworks. The Business has options now. IT organizations that have embraced these opportunities can count themselves as accelerators and enablers for the Business they serve.

<!–[if gte vml 1]&gt; &lt;![endif]–><!–[if !vml]–><!–[endif]–>

03-ps11-3opportunity-posters.jpg

Across the board, my Customers are very smart. They understand the business that they serve. They understand the new technologies, and are beyond the “hype” phase of the technology adoption curves. They recognize and face the challenges before them and they show a strong sense of urgency in their desire to improve the levels of IT services in their firm.

As a consultant, I serve my Customers in the areas of IT Governance, IT-Business Alignment, IT Strategy and Planning, Data Center consolidations, BC/DR, IS Security, and strategic roadmaps for specific infrastructure technologies.

This is truly exciting work. This work has a direct and positive impact on the value of IT to the Business. I can’t think of a time in my career when the work I do is as impactful to the Business and its Customers. These are exciting times.


Categories: General
Tagged: , , ,